Delivery and Returns
DELIVERY
How much is delivery?
We offer $10.00 delivery on items and standard postage.
How can I track my order?
One you've placed your order you'll receive an email with a tracking link so you can follow your dresses journey.
Where in Australia do you deliver?
We deliver to all parts of Australia, if you live in rural areas, or know your location isn’t part of the Australia Post same day delivery area, please try and book in advance.
Do you offer returns and refunds?
If for any reason you receive your item and are unhappy, please email us info@aheadofyourcurves.com.au and we can have a look at your concern and arrange a refund or exchange. We do not accept returns or exchanges on our sales items.
Change of mind does not result in a refund.
What happens if my delivery doesn’t arrive?
On the odd chance that your delivery doesn’t arrive, please email us straight away at info@aheadofyourcurves.com.au. We will move mountains to locate your dress. In the event we are unable to locate this we will work with you on recent a refund.
Do I have to sign for my order?
You don’t have to sign for your order. All items delivered are marked as authority to leave. If you require your item to be signed for, please make sure to email us at info@aheadofyourcurves.com.au advising of the delivery details.
How long will my dress take to be delivered?
All deliveries are through Australia Post service. More information on Australia Post express delivery can be found here: https://auspost.com.au/business/shipping/domestic-shipping/delivery-speeds-and-coverage
Do you deliver to PO Boxes?
Unfortunately, we do not deliver to PO Boxes or Parcel Lockers.
What if I receive the item and it is damaged?
If upon receipt. the item is damaged, please let us know via email at info@aheadofyourcurves.com.au as soon as possible. A refund or credit can be issued if we receive notification and returned item within the required timeframe
Sale items
We do not accept returns or exchanges on sales items. If for any reason you receive your item and are unhappy, please email us info@aheadofyourcurves.com.au and we can have a look at your concern.
Change of mind or item not fitting does not result in a refund.
